![]() Please be aware that you will incur a £10-charge for failed collections. Items over 2.5kg, panel lights and tube lights will require collection. The product will then arrive at our warehouse for testing. If your item is faulty, you need to follow the returns policy, where you’ll be able to state that it’s faulty. Just provide us with the information as laid out above and we'll take the action you require. Can I return just one item from a multiple purchase? You must send the goods back to us via a tracked delivery service. What delivery method do I need to use when returning an item? The email you registered your purchase with.When returning an item, you will need to include the following in a cover note (and email us your request too): What do I need to know before I return an item? Your order number can be found on the confirmation email we sent you after you completed your purchase. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded. We can only do this if you follow our returns process. IMPORTANT: We need to be able to identify an item with your order. You include a cover note containing your order number, the email address you placed the order with and the products you are returning.If you want a refund/credit/exchange for a bundle, all items must be returned to us.īefore you return your item, please make sure that: Individual items from a bundle can't be returned, refunded or exchanged.If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee.Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.You may be requested to return the item in its original, undamaged packaging before we process your request. ![]() If you’re unhappy in any way with your purchase, you can return it for a refund, replacement or credit. As always, our AA batteries are 100% guaranteed.Our 14 day, no-quibble returns or replacements policyīecause we want you to be totally satisfied with your purchase. Our Energizer and Rayovac AA batteries are properly stored, shipped immediately, and are economically packaged in bulk. Should you have a question about an alkaline AA battery or a lithium AA battery, our customer service lines are open from 9AM to 5PM EST. ![]() If you’re depending on AA size batteries in any application, our AA battery expertise will empower you, because we believe providing superior customer service is just as valuable as providing quality AA batteries. An AA battery gives life to wireless mics, cameras, flashlights and portable electronics, but installing an AA size battery in one of these devices is just the beginning – unless your alkaline AA or lithium AA battery is from Medic, you really can’t be sure it will last. The AA battery is a familiar sight in drug stores, grocery stores and even gas stations because so many popular devices are powered by AA size batteries. If you’ve seen one AA battery, you have NOT seen all AA batteries! AA size batteries are not hard to find, but quality AA size batteries are. AA Battery - AA Batteries – AA Size Batteries – Alkaline AA
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